Event Operations

Export a CSV file with a complete overview of every seat for the selected time slot. The report includes each seat’s section, row, seat number, category, and current status (available, booked, not ...

Move customers from their current seats to different seats without canceling their tickets or charging them again. This is useful when a guest requests a seat change or when you need to adjust seat...

When a customer selects a seat during checkout but doesn’t complete the purchase, that seat is temporarily held and unavailable to other buyers. Some customers hold seats for too long without proce...

Control which sales channels can sell specific seats. For example, you can reserve front-row seats for important guests via the Invitation channel, or make certain seats available exclusively at yo...

Move seats from one category to another — for example, converting VIP seats to General Admission to capture higher demand. The seat price updates automatically to match the new category. No additio...

Block seats to take them off sale, or unblock seats to make them available again. This is useful when you need to reserve seats for press, cameras, production, or important guests.Block seats (take...

Click Filters to open the filter panel. You can filter by:View by: Switch between viewing by Section (individual ticket type sections) or Category (grouped by categories like General Admission and ...

The Seating tab lets you manage seats across your event — block, unblock, reassign, change categories, control channel availability, release held seats, and download seating reports. Use this when ...

If you need to change several time slots’ status or visibility, it’s best to use our Bulk edit feature. Follow the steps below:Go to Schedule & ticketsSelect the Time slots tabClick on Bulk edit, o...

In the Reservations > Overview module you will find all your events’ bookings. Go to the Reservations module Filter by city, event and/or venue and all the matching bookings will be displayed Use ...