How to Manage Seat Categories?

Move seats from one category to another — for example, converting VIP seats to General Admission to capture higher demand. The seat price updates automatically to match the new category. No additional pricing step is needed.

1. Click Manage seating > Manage seat categories.
2. The Categories tab opens. On the left, you see the available categories (e.g., VIP, General Admission) with seat counts and color coding.

3. Click the category you want to assign seats to (e.g., click General Admission to move seats into General Admission).
4. On the map, click the seats you want to move to that category.
5. Click Apply changes to save. The seat counts update and the map recolors to reflect the new assignments.
    

Tip: Click Reset to defaults to undo all custom category changes for this event and revert to the category assignments defined in the seating chart.

Note: If you click Reset to defaults, a confirmation dialog will ask: “Remove custom categorization for this event, and switch to the categorization defined on the chart?” Click Confirm to proceed or Cancel to keep your custom setup.

What customers see

When you move a seat to a different category, the customer sees the new category name and price during checkout. For example, if you move a VIP seat to General Admission, that seat appears as a General Admission seat at the General Admission price.