Promo codes guidelines and best practices

There are some important points to consider when creating and editing promo codes, here you have a list of the main guidelines

• You can filter the Promo codes by selecting the filter on top of the promo codes section: 
  • Status: active or inactive (manually enabled/disabled)
  • Validity Period: valid or expired based on date range.
• We CAN apply a promo code on a single ticket without applying it to the full order
• We CANNOT apply more than one promo code for one ticket and/or order
• The promo code will apply at ORDER level- if you want an user to be able to apply the same promo code on several orders, you need to change the uses per user to be >1
• Other important considerations are
  • Changes in promo codes will apply to all coupons that haven’t been yet used. 

❗This also includes redeemed coupons

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  • For changing the status of the promo code (activate or inactivate it) you can do it directly in the “Promo Codes Overview” tab, by clicking the toggle button.